1. We Ship to Worldwide. Some countries can free shipping via China Post Air Mail, except APO/FPO.

2. Orders processed timely after the payment verification.

3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.

4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.

5. Items are shipped from China using Airmail, reach most of the countries within 10 to 20 business days. Delivery time depends on destination and other factors, it may takes up to 30 business days. If you have not received your shipment within 36 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!

6. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.

7. Package ways: Use Box or Bag, keep secret.

 

 

Meanwhile, if you want to choose EMS or DHL, please contact with us in advance to confirm the shipping cost accordingly.

In order to protect your privacy, we promise to send your products packed in a secret condition, and the item name will be written as "Toy" or "plastic samples" with no words or pictures related to SEX.

After-service & Guarantee:

 

1. Upon receipt of our products, if you are not 100% satisfied, you can return within 7 days after receiving our products, but only if products need to be kept intact and original; any returns arising from the cost of freight and customs will no longer be borne by the seller. The buyer should be responsible to assume this, otherwise, we have the right to refuse to refund.

2. If the product was defective when you receive it and before using or selling, please provide us effective evidence and pictures. We will supply a free one for replacement without any charges from buyers.

3. If items are missing when you receive it, please show us the photos of packages and products. If it is true, we will make up the shortage without any other charges from buyers!

 

Feedback:

1. Our successful depends on your satisfaction and comments. Your feedback and comments are extremely important to us!

2. When you received your products, if you are satisfied with them, we will appreciate that you can leave us a positive feedback. Meanwhile, we will also leave a five stars great comment for you!

3. However, if you have any dissatisfaction with our products or plan to leave any negative or neutral feedback, please feel free to contact us. We will make 100% effort to work with you and solve the problems!!

 

Anyhow, we believe in our quality and service. We do not wish to see similar things happen. If it occurs, our best hope is that if you have any dissatisfaction with our products and services, please contact us in advance. We will make every effort to resolve it and make you satisfied!!